 GSA: GS10F-0182L, an 8a Firm
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Multimedia training accelerates learning while increasing retention by 25%.The Skillful Mediator in the Workplace (CD-ROM) |
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| Our interactive multimedia CD-ROM program is designed to help all employees develop critical communication and business skills that are required in today's workplace. This state of the art program will teach the user the steps of the workplace mediation process, practice effective and useful mediation skills, addresss cultural influences, and identify types and causes of conflict. The user will be able to judge appropriate cases for mediation and the ethical considerations that mediators face every day. This program is a must for the beginning mediator or business leaders wanting an overview of mediation and its possibilities for their organization. Organizational leaders who master the skills presented by this program increase their managerial effectiveness by an average of 20%. | ||
| Price: $895.00 inquire about multiple user site license. CD-ROM Order Code: MUSA9901 | ||
Learner Activity Guide - This guide is intended for users of the CD-ROM. The guide includes strategies and materials for the learner to develop the capability. |
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Price: $25.00 CD-ROM Guide Order Code: MUSA9902  |
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Ranked in the top 5 skills required to succeed in today's world. Get the techniques that let others know that you have the skills to survive in today's business world. Listening For Results |
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| Learn how to improve your concentration and ability to hear more of what people are saying. Identify your personal "listening skills" so that you can learn to adapt to others communications. Recognize blocks to listening, breakdown physical, cultural and non-verbal barriers. Listen in a way that lets others know you are, in fact "listening". Take nonverbal hints and hear what's not being said. Price: $7.95 Resource Book Order Code: MUSA9903 |
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Stop an EEOC, Title VII complaint before it happens. A comprehensive approach to educating managers and employees. Sexual Harassment |
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| Protect yourself and your organization. Whether employees are engaging in harassing behavior or being harassed themselves, they need to know what their limits and their rights are. Learn how to prevent sexual harassment in your workplace by understanding the legal, professional, and personal aspects of sexual harassment.
Discover what is unacceptable or illegal behavior and how to put a stop to harassment when it occurs.
Price: $7.95 Resource Book Order Code: MUSA9904 |
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 Don't miss the opportunity for open, honest communication. Easy to apply techniques for managers and employees. Feedback Goes Both Ways |
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| Understand how you can improve your work. Increase your personal impact on others: solve problems by clarifying the real issues. Build on strengths through open and objective communication. Learn not only how to receive but to give feedback in the most skillful manner. Learn the 5 steps to overcoming defensiveness in communicating with others. Develop a plan for better understanding of on-the-job relationships. Price: $7.95 Resource Book Order Code: MUSA9905 |
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