 GSA: GS10F-0182L, an 8a Firm
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Mediation USA, Inc. offers a wide variety of expert services and products to help businesses, public and governmental organizations manage conflict and employment relationships. Please contact us if you have any questions or would like further information:
Facilitation - Human Resource Consulting - Internal Dispute Resolution Programs
EEO Investigation & Fact Finding - Public Speaking & Keynote Presentations - Training, Education & Customized Programs
| Conflict Coaching | ||||
| Relationship problems in the workplace have serious consequences for management and
employees. Conflict coaching is a process where individuals can meet with our trained coaches to
examine their style of managing conflict. The coaches help individuals to understand their past
conflict behaviors and help them to re-evaluate more effective approaches to managing their conflicts.
The focus of the coaching is to illustrate that people have a variety of choices when faced with conflict.
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| Employment/Labor/Workplace Mediation | ||||
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Mediation USA mediates both employment and labor disputes so that parties-in-conflict arrive at
mutually acceptable settlements. We assist parties to communicate and understand interests and
concerns, assess positions, and generate their own options for resolution. Mediation is a flexible, non-binding
process which guarantees privacy and confidentiality, making it an attractive alternative to litigation. The
process helps parties address all their alternatives, including legal alternatives, to create appropriate
tailor-made solutions. |
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| Expert Witness | ||||
| Mediation USA, Inc. provides recognized expert witness services in the areas of alternative dispute
resolution (ADR) and human resources issues. Specifically, Mediation USA addresses employment, labor and workplace
issues, EEO, Title VII, discrimination, and dispute resolution processes. Mediation USA provides expert witness services and
depositions for litigation, arbitration, and other ADR environments. |
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| Facilitation | ||||
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Groups with complex issues or conflicting interests develop consensus and engage in constructive problem-solving with the aid of Mediation USA facilitators. Our skillful facilitators manage group conflict, aid decision-making, guide strategic planning, organize project teams and enhance negotiation processes. Mediation USA has experience working with different groups at all levels, from small to large work teams, departments, divisions, and with organizations as a whole. | |||
Human Resource Consulting |
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| Mediation USA provides a full spectrum of Human Resource Consulting Services for
both Non-Union and Union Companies and Agencies. Our services include all major aspects of Human
Resource, Management, Personnel Administration and Labor Relations. We offer expertise on Compliance
with Regulations, Solutions for People Problems, Training, Contract Negotiations, and Alternative
Dispute Resolution (facilitation, mediation, and arbitration). |
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| Internal Dispute Resolution Programs | ||||
| Mediation USA designs tailor-made internal dispute resolution programs to support your organization's
culture, desired standards, and employee needs. Program development is achieved in five phases: assessment, design,
evaluation, alignment, and implementation. Mediation USA ensures that internal dispute resolution programs are
speedy, accessible, cost-effective, and fair. Mediation USA also provides neutral mediation and arbitration panels which
meet your needs. |
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| EEO Investigations, Neutral and Administrative Investigations & Fact Finding | ||||
| Mediation USA investigates complaints of discrimination or harassment in the role of neutral fact finder. Use of
an outside neutral fact finder benefits an organization with prompt, fair and thorough investigations
and early resolution of disputes. Decision makers are provided with sufficient information on which to assess
potential liability with provability of participation by complainants and the employees against whom complaints
have been lodged. |
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| Public Speaking & Keynote Presentations | ||||
| Mediation USA, Inc. often provides educational and entertaining keynote and
other public speakers to a variety of organizations and businesses on workplace communications.
Our speakers have presented on such topics as Conflict in the Workplace, Sexual Harassment,
Mediation and the EEOC, Discrimination in the Workplace, ADA and Its Impact on Employment,
Feedback Goes Both Ways, etc. for organizations as diverse as Chambers of Commerce to the
EEOC Technical Training Workshops. We can provide experts in the field of conflict to address
your organization for presentations from ½ hour to one day.
Contact us regarding your specific requirements. |
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| Training, Education & Customized Programs | ||||
Our goal is to establish long-term relationships helping companies meet their
evolving educational needs. We offer customized team-building and human resource development
training to ensure that your personnel achieve their maximum potential. Mediation USA will
work with you to develop flexible, educational, and instructional training programs designed
to fit your unique operation. We work closely with your personnel and other subject-matter
experts to ensure that your training program is technically accurate, detailed, and designed
for your specific needs. We find that individual organizations sometimes prefer that discussions remain
in-house for the following on-site training:
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